# Xpress Style Refunds and Returns Policy

At Xpress Style, we are committed to providing high-quality tailoring services and ensuring customer satisfaction. To maintain transparency, we have outlined our Refunds and Returns Policy below, distinguishing between purchases made via our online store and our doorstep delivery services.

1. Purchases Made via Online Store:

   No Returns Policy

   • Please note that all purchases made through our online store are final and non-returnable. We do not accept returns or offer refunds for any products purchased online unless the item is defective or damaged upon delivery.
   • If you receive a defective or damaged product, please contact our customer support team at +91-8979184279 or email us at letsconnect@xpress.style within 7 days of receiving the item for assistance.

2. Doorstep Tailoring Services:

   1. Refunds for Cancellation of Orders

      • Cancellations Before Service Commencement:

        • If you cancel your tailoring order before our tailor begins working, you are eligible for a full refund if already paid.
        • Contact our customer support team to initiate the process. Refunds will be processed via the original payment method and may take up to 15 business days to reflect.

      • Cancellations After Service Commencement:

        • If work has already begun, a partial refund may be provided based on the progress. Contact our support team for assistance.

   2. Returns for Unsatisfactory Services

      • Quality Concerns:

        • If you are not satisfied with the quality of tailoring work or find a defect, please reach out within 7 days of receiving the service. We may offer to rework the garment to meet your expectations.

      • Incorrect Sizing or Specifications:

        • If the garment does not match the specifications or measurements provided, we will make necessary corrections or alterations at no additional cost.

3. Returns and Refunds Process (For Doorstep Tailoring Services Only)

   • • Contacting Us:

       • For returns, refunds, or concerns related to doorstep services, contact us at +91-8979184279 or letsconnect@xpress.style.

   • • Return Authorization:

       • Our team will guide you through the return/refund process and provide return authorization, if necessary.

   • • Return Shipment:

       • For returns, follow the shipping instructions provided by our team.

   • • Refund Processing:

       • Refunds will be processed within 15 business days after receiving the returned item or resolving the issue.

4. Contact Information:

   For any inquiries, concerns, or to initiate a return or refund request, please contact us at:

   Email: letsconnect@xpress.style

   Phone: +918979184279

5. Policy Updates:

   Xpress Style reserves the right to update this Refunds and Returns Policy as needed. For the most current version, visit our website or contact customer support.

   
   

   By availing of our services, you agree to abide by this Refunds and Returns Policy.